Resident Services
A wide variety of services are provided in campus housing to make your life easier and more enjoyable. Some of these services you will find yourself using daily while you will take advantage of others on a less frequent basis.
Front Desk Services
Desk Receptionists (DR) help check out hall equipment, distribute loaner keys, and report facility problems, including those with laundry and vending equipment. The DR also provides information and security services for your residence including, monitoring visitation and the checking of in and out guests.
Desk Hours:
All residence halls: 10 a.m. to 12:00 p.m. (midnight) Monday through Friday and from 12:00 p.m. to 12:00 a.m. (midnight) Saturday and Sunday
Village Office: 9 a.m. to 11 p.m., daily
Hours may vary during hall opening and closing times and for University holidays.
Kitchenettes
Small kitchens are located on Whitehurst Hall fifth floor, the third floor of A -Tower; the third floor of Rogers East; the second floor of The Inn; the second and third floors of Gresham; the second, third and fourth floors of Ireland House, Virginia House and Scotland House.
Laundry
Laundry facilities are provided in all residential areas. All washers and dryers are coin-operated or operate using the ODU ID Card with dollars and may not take coins.
Ireland House, Scotland House, and Virginia House have washers and dryers in the building. Nusbaum apartment complex has a laundry room located at 49th and Killam.
Powhatan has a laundry building in the center of each complex.
Lounges
Lobby and floor lounges are provided to residents and their guests for the purposes of studying and/or community-building activities.
Personal mail is delivered to each building or complex on a regularly scheduled basis. Packages or letters requiring a signature are delivered to the front desk.
University Village residents pick up their packages at the Milan Station Post Office.
Computer Access
All on-campus rooms, except Nusbaum, are equipped with Ethernet for access to the campus data network. Each residence hall room is equipped with network ports which allow students to have high-speed connection to the Internet. The cost for an Ethernet connection has been included in the residence hall room rent. An Ethernet card or adapter and Internet software must be provided by the resident.
Cable Television
Monarch Vision is Old Dominion University's campus video network. This service includes entertainment, news, sports, foreign language, and educational programming. The channel lineup includes MTV, CNN, ESPN, Univision, Discovery, a Campus Movie Channel, and many others.
Maintenance and Repairs
Maintenance Support Center's hours of operation are Monday - Friday, 7 AM - 5 PM.
For maintenance emergencies during regular business hours call 757-683-4600. For emergencies occurring during non-business, contact the Front Desk or your RA or the staff member on duty within the building.
For services, go to Maintenance Direct.
On-Line Maintenance Direct (non-Emergencies)
For maintenance or housekeeping services within the residence halls, students may use Maintenance Direct. It is our on-line resource for submitting non-emergency work requests and is available 7/24.
For detailed information on Resident Services, review the Housing & Residence Life Policies and Procedures Handbook.
